At PS Cube, safeguarding your privacy and ensuring the confidentiality of your personal information are of paramount importance. As a CPA Practice, we are committed to providing you with the highest quality of professional services while ensuring the confidentiality and security of your personal data. This privacy policy outlines our practices concerning the collection, usage, disclosure, storage, and management of your personal information, aligning with the Australian Privacy Principles mandated by the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
We collect personal information transparently and openly to facilitate our professional services to you. As a provider of accounting and taxation services, it may be necessary for us to collect and hold detailed personal information. This information is crucial for maintaining communication, keeping you informed about our services and developments, and effectively managing your file.
In general, the main types of personal information we collect, and hold includes (but is not
limited to):
Failure to obtain such information may limit our ability to provide services you require. We handle sensitive information with explicit consent from you and ensure its accuracy and currency.
If you become aware or believe any personal information, we hold is inaccurate, incomplete, or out of date please contact us.
At PS Cube, we gather personal information through various channels, whether electronic or in-person interactions.
Occasionally, you might furnish us with personal information belonging to others, such as members of your family group. It’s imperative not to disclose such information unless you have obtained their consent. Furthermore, you should take reasonable measures to inform them about the details outlined in this Privacy Policy.
In the course of delivering our services, there may arise the necessity to disclose personal information to third parties, in compliance with applicable laws and as detailed in this Policy. Examples of such third parties may include:
When you engage us for tax-related matters, unless advised otherwise, we will assume your explicit authorization for direct dealings with relevant tax authorities such as the Australian Tax Office (ATO) for routine matters. However, in instances where these bodies seek information beyond our assumed authority, such as in the case of a tax audit, we will seek your specific authorization before complying with such requests.
In situations where legal requirements compel us to disclose information about you or your organization, we are obliged to fully cooperate. Nonetheless, whenever feasible and lawful, we will inform you of such disclosures.
At PS Cube, we are dedicated to ensuring the security of the information you entrust to us. To prevent unauthorized access or disclosure, we have implemented comprehensive physical, electronic, and managerial measures aimed at safeguarding and securing your information from misuse, interference, loss, and unauthorized access, modification, or disclosure.
Our employees are bound by strict confidentiality obligations and are trained in privacy and data protection protocols. As part of their training, all employees are required to familiarize themselves with this policy and understand their responsibilities regarding personal information. Additionally, on an annual basis, employees are required to confirm their compliance with this policy and stay updated on any policy changes.
While we take every precaution to protect the transmission and exchange of information, please note that any communication made by you is done at your own risk. While we strive to prevent unauthorized disclosures, we cannot guarantee that collected personal information will never be disclosed in a manner inconsistent with this Privacy Policy.
We will retain your personal information only for the duration necessary to fulfill the purpose for which it was collected, in compliance with legal requirements, Australian Privacy Principles, or in accordance with our documentation retention policies.
Periodically, PS Cube may utilize your personal information for direct marketing purposes, including sending industry updates or service offerings. If you prefer not to receive such communications, you can contact us to opt out.
Depending on the nature of your engagement or the circumstances surrounding the collection of personal information, we may need to disclose your personal information to entities overseas to fulfill the intended purpose in accordance with the Privacy Act. These may include, but are not limited to, Australia and India.
PS Cube operates offices and/or facilities solely within Australia. Our suppliers and contractors are located in Australia, and India. Our firm utilizes various cloud computing platforms for data storage, including Xero Accounting Software, Microsoft OneDrive, Quickbooks, BGL360 and MYOB. Please note that data stored on these platforms may be stored on servers located in different geographical locations. Specifically, Xero, Quickbooks and BGL 360 data are stored on servers located in USA, Microsoft OneDrive and MYOB data are stored on servers located in Australia. Further, Microsoft OneDrive backup data is stored locally in Australia. We have chosen these platforms for their reliability, security, and ease of use, and we take appropriate measures to safeguard your confidential information.
There may be circumstances where disclosure of information is mandated or authorized by Australian law, a court/tribunal order, the Code of Ethics for Professional Accountants as part of their quality review program. Additionally, disclosure may occur with your explicit consent.
We employ reasonable measures to safeguard your personal information from risks like unauthorized access or modification. Both physical and electronic safeguards are implemented to ensure the privacy and security of your data. However, please note that information sent over the internet may not be entirely secure.
You have the right to access your personal information at any time. We aim to fulfill your request within 2-3 business days, providing you with copies as feasible. In cases where access is restricted, we will communicate the reasons accordingly.
PS Cube enforces this policy across the organization, ensuring that our values of privacy and confidentiality are upheld. If you have any concerns or questions regarding our practices, we encourage you to contact our office at PO BOX 212, South Morang, Vic 3752 or call us at (03) 8592 8999 or email us at admin@pscube.com.au.
All Rights Reserved @ 2019 PS Cube.